We aim to have your goods delivered as quickly and efficiently as possible
Quantum Sphere uses a variety of third party courier companies depending on the weight and destination of your consignment.
2018 Freight Policy
Please note all Delivery Schedules are subject to availability and Customer’s Credit Status
Freight is calculated based on the selected freight method, order value and the delivery destination
East Coast and the majority of deliveries within Australia are from Quantum Sphere, NSW Distribution Warehouse Centre, Dural 2158
Deliveries are to business addresses only within Australia, no domestic residential deliveries allowed unless specifically approved prior with Quantum Sphere
1. Sydney metro, same day orders placed by 10.00am will be delivered on the same day upon request
2. Orders received prior to 3:30pm will be entered and released for dispatch on the same day. Orders received between 3:30pm to 4:30pm will be entered and keyed in the same day, every endeavour will be made to dispatch the order that same day
3. Pickup orders placed by 10:00am will be made available for collection by 12:00pm on the same day from the pickup counter
4. Pickup orders placed by 2:00pm will be made available for collection by 4:00pm on the same day from the pickup counter
5. Interstate road deliveries are sent through TNT Technology Express Road Freight Service, catering for fragile electronic devices and delicate items. Tailgate trucks are generally used, dependant on the product and weight
6. Air freight, overnight service is available, dependent upon the product(s) and order weight
7. International freight is available, dependent upon the product(s) and order weight
To check for Specific freight cost – please contact 1300 571 188 or email to firstname.lastname@example.org
1. Metropolitan Deliveries within Australia (Metro Zones SYD/ MEL / BRS / ADL / CBR / PER
2. Regional Interstate Deliveries (all other zone/destinations)
Drop Ship Service
1. Quantum Sphere offers a ‘Drop Ship’ Service without surcharge regardless of the destination within Australia.
2. Customer’s own delivery dockets can be used if emailed prior with their purchase order
Please note the flat freight rate is the standard road freight only. The flat freight rate excludes orders requiring AIR FREIGHT and SAME DAY shipment, and does not apply to any special deliveries including, but not limited to:
– Additional LIFTGATE SERVICE which can include rubbish removal, additional delivery personnel;
– International consignments
– Deliveries to islands or territories outside the Australian mainland.
Order, Shipping and Proof of Delivery
Once your order has been despatched an automated despatch email will be sent with the associated delivery tracking
If you require consignment details, please contact us for further information.